INFORMATION FOR STUDENTS
Know what to expect.
Start prepared.
Use this guide to prepare questions, understand your training pathway and organise the information you may need before enrolment.
Before you enrol.
Understand the course.
Read the qualification information and discuss entry requirements, outcomes and the work you want to do.
Explore qualifications →Confirm the arrangements.
Ask about delivery locations, attendance, assessment, duration, resources and any workplace requirements.
Discuss your training plan →Get written fee information.
Confirm fees, additional costs, payment arrangements and any applicable funding eligibility before you enrol.
Explore funding pathways →Tell us what you need.
Discuss language, literacy, numeracy, digital, accessibility or other learning support needs so suitable arrangements can be considered.
Contact student support →Prepare your information.
Previous learning and experience
Have your qualification records, statements of attainment and a summary of relevant work experience available. These help the team discuss credit transfer, RPL and training needs.
Understand RPL and evidence →Enrolment documents
Our team will explain the identity, enrolment and program-specific information required for your pathway. Ask for the appropriate submission process before sending identity documents or detailed workplace evidence.
Policies and student support.
Read the current documents
Before accepting an enrolment offer, request the current student handbook and policies covering fees and refunds, enrolment conditions, complaints and appeals, privacy and student support.
Request student documents →Raise questions early
If you have a concern about your training, assessment or support, contact the team and ask for the relevant process. For complaints or appeals, request the current policy and submission details.
Email student support →Need help before you decide?
We can talk through the course information and your next steps.